Privacy Policy & Refund Policy

At Nandani Tours & Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services. By using our website, booking services, or interacting with us in any way, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal and non-personal information to provide and improve our services, including:

Personal Information: When you book a trip, inquire about our services, or register on our website, we may collect personal information such as your name, contact details (email, phone number, address), payment details, and identification (passport number, driver’s license, etc.).
Non-Personal Information: This includes data such as your browsing activity, IP address, location, device information, and how you use our website.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and to gather information about user activity.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process bookings and travel arrangements.
• To communicate with you regarding your reservations, trip details, or inquiries.
• To improve our website, services, and customer experience.
• To send you promotional offers, newsletters, or updates (you can opt out at any time).
• For internal business purposes such as data analysis, research, and fraud prevention.

3. How We Share Your Information

Nandani Tours & Travels may share your personal information with third parties in the following circumstances:

Service Providers: We work with trusted partners such as hotels, airlines, car rental services, and payment processors to fulfill your travel bookings and services. These partners have access to the necessary personal information to complete their services.
Legal Compliance: We may disclose your information if required by law, in response to legal requests, or to protect our rights, privacy, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes using encryption and secure payment gateways. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

8. REFUND POLICY

If the refund is approved, the refund amount will be credited to customer accounts in 5-7 working days.

No return is applicable

9. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Nandani Tours & Travels : +91 9914179439